Returns & Exchanges
At Furman, we stand behind the quality of our premium electronics and offer a 30-day window for returns or exchanges on all hardware. Items must be returned in their original packaging with all included accessories to ensure a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your device in its original box, including all cables, manuals, and components to avoid restocking fees.
- 3.Ship to Furman
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our technicians verify the device's condition, we will process your refund or ship your replacement within 3 to 5 business days.